Privacy Policy
1. General Information
Protecting your personal data is important to us. This Privacy Policy explains which personal data is processed in connection with the use of the website www.byfrann.ch and the services provided by byFrann.
Personal data is processed in particular in accordance with the provisions of the Swiss Federal Act on Data Protection (FADP).
2. Data Controller
The party responsible for processing personal data is:
byFrann
Francesca Strebel
Industriestrasse 31
6300 Zug
Switzerland
Email: f.strebel@icloud.com
Phone: +41 76 560 08 01
Website: www.byfrann.ch
3. Personal Data We Process
Depending on how the website or services are used, the following personal data may in particular be processed:
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first and last name
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email address and telephone number
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messages and information submitted through contact forms
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information provided in connection with enquiries, bookings or coaching
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health, fitness and nutrition information
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information relating to training goals, habits and personal development
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communication data, for example from email or WhatsApp
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technical data such as IP address, browser, device and time of website access
Only data that is necessary for the respective purpose is processed.
4. Purpose of Data Processing
Personal data may in particular be processed for the following purposes:
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responding to contact enquiries
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conducting introductory consultations
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planning and providing personal training, coaching and group training
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creating and adjusting training, movement and nutrition plans
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providing individual support and communication during a programme
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appointment scheduling
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invoicing and administration
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improving services and the website
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sending information, newsletters or Journal notifications where the user has subscribed
5. Health-Related Information
As part of personal training and coaching, information relating to health, physical complaints, injuries, nutrition, physical performance or other personal health information may be collected.
This information is used only insofar as it is necessary to provide safe and individual support.
Health-related information is treated confidentially and will not be disclosed to third parties without consent unless there is a legal obligation to do so.
6. Contact Form
If you contact byFrann through the website, the information you provide will be used to process your enquiry and for further communication.
The transmission of data over the internet may generally involve security risks. Complete protection against access by third parties cannot be guaranteed.
7. WhatsApp
byFrann may use WhatsApp for communication and support.
When using WhatsApp, the privacy terms of the respective provider also apply. Data may be processed outside Switzerland.
Anyone who does not wish to use WhatsApp may contact byFrann by email instead.
8. Newsletter and Journal Notifications
If you subscribe to a newsletter or notifications about new Journal posts, your email address will be used for the corresponding communications.
Subscription is voluntary. You may unsubscribe at any time, for example by using the unsubscribe link provided in the relevant email.
9. Website and Wix
This website is operated using Wix.
When visiting the website, technically necessary data such as IP address, device information, browser data and information relating to website access may be processed. This processing serves in particular to provide, secure and ensure the technical functionality of the website.
Data may also be processed outside Switzerland by Wix or service providers used by Wix.
10. Cookies and Analytics
This website may use cookies and comparable technologies. These are used, among other things, to provide essential website functions and to analyse website usage.
Where consent is required for certain cookies or analytics functions, these are only used after the corresponding consent has been given.
Cookie preferences can be adjusted using the relevant settings function on the website.
11. Disclosure of Data
Personal data is only disclosed to third parties where this is necessary to provide the services, where consent has been given or where there is a legal obligation to do so.
Such third parties may include technical service providers, website and hosting providers, communication services, payment providers or administrative service providers.
These providers generally process data only within the scope of their respective tasks.
12. Data Retention
Personal data is retained only for as long as necessary for the respective purpose or as required by statutory retention obligations.
Data relating to contracts, invoices or business correspondence may be retained for a longer period in accordance with applicable legal retention requirements.
13. Data Security
byFrann takes appropriate technical and organisational measures to protect personal data against loss, misuse and unauthorised access.
Despite these measures, complete security cannot be guaranteed when data is transmitted over the internet.
14. Rights of Data Subjects
Under applicable data protection law, you have in particular the right to request information about the personal data processed about you and to have inaccurate data corrected.
Depending on the circumstances, additional rights may apply, such as the right to receive or request the deletion of certain personal data.
Requests can be sent to:
15. Changes
This Privacy Policy may be updated at any time, for example in the event of changes to the website, the services used or applicable legal requirements.
The current version published on www.byfrann.ch applies.
Version: October 2026